Channel Operations Guide
A channel account manages the "factory" side of devices: device types (slot templates) and device-merchant bindings. Business features such as products, orders, marketing, and alarms all live on the merchant side.
Channel Home
Dashboard: total devices (with online count), device type count (published ratio), and product type count.
Device Types (Slot Templates)
Menu: Device Types. Defines the slot structure of a class of machines. Cannot be modified after publishing - double-check everything before publishing.
Key points when creating/editing:
- Slot Matrix: generate it in one click (enter rows, columns per row, and max stock), or add/remove columns row by row; each slot has a Code (the public slot number, default R-row C-col), Hardware (the hardware channel No. on the controller board), and Max Stock (1-999).
- Custom Ice Machine (Bulk/Bag Selector): when enabled, all devices of this type prompt a bulk ice / bagged ice choice after successful payment; can only be set before publishing.
- Click Save when done editing, then go back to the list and click Publish once everything is confirmed.
Device Management
Menu: Devices. View all devices (IMEI, bound merchant, online status, etc.), with two manual correction actions:
- Rebind Merchant: rebind a device to another merchant (normally binding is done on the device itself by entering the merchant registration code; this is a correction tool).
- Rebind Type: change a device's device type. ⚠️ Historical stock not in the new type's slots will be cleaned up after rebinding - please double-check.
Click Detail to view the device profile, running status, location, bound merchant, local config snapshot, slot stock, operation logs, and command records (all read-only on the channel side; config changes are issued by the merchant from their own console).
Product Types
Do not touch
This page is for technical maintenance only (it defines product parameter templates). Operations staff must not modify it; contact the tech team if changes are needed.